{"id":798,"date":"2020-07-11T13:29:58","date_gmt":"2020-07-11T13:29:58","guid":{"rendered":"https:\/\/www.tutelefonia.com\/?p=798"},"modified":"2022-09-26T15:44:49","modified_gmt":"2022-09-26T15:44:49","slug":"consultar-saldo-claro-peru","status":"publish","type":"post","link":"https:\/\/www.tutelefonia.com\/pe\/claro\/consultar-saldo\/","title":{"rendered":"Consultar saldo Claro (Per\u00fa)"},"content":{"rendered":"<p>Para <strong>consultar tu saldo de Claro Per\u00fa<\/strong>, tendr\u00e1s que llevar a cabo una serie de procedimientos espec\u00edficos, que tal vez desconozcas.<\/p>\n<p>Por ello, en el siguiente art\u00edculo <strong>te ense\u00f1aremos a acceder a este tipo de informaci\u00f3n<\/strong>, a trav\u00e9s de m\u00e9todos r\u00e1pidos y sencillos.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_56_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Contenido<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\" role=\"button\"><label for=\"item-65398feb762ac\" ><span class=\"\"><span style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input aria-label=\"Toggle\" aria-label=\"item-65398feb762ac\"  type=\"checkbox\" id=\"item-65398feb762ac\"><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.tutelefonia.com\/pe\/claro\/consultar-saldo\/#A_traves_de_la_app_Mi_Claro\" title=\"A trav\u00e9s de la app Mi Claro\">A trav\u00e9s de la app Mi Claro<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.tutelefonia.com\/pe\/claro\/consultar-saldo\/#Realizando_una_llamada\" title=\"Realizando una llamada\">Realizando una llamada<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.tutelefonia.com\/pe\/claro\/consultar-saldo\/#Enviando_un_mensaje_de_texto\" title=\"Enviando un mensaje de texto\">Enviando un mensaje de texto<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.tutelefonia.com\/pe\/claro\/consultar-saldo\/#Por_medio_del_portal_web\" title=\"Por medio del portal web\">Por medio del portal web<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"A_traves_de_la_app_Mi_Claro\"><\/span>A trav\u00e9s de la app Mi Claro<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>La app Mi Claro proporciona una serie de funciones para clientes de esta compa\u00f1\u00eda, entre estas las correspondientes a realizar consultas de saldo. Para usarla, sigue estos pasos:<\/p>\n<ol>\n<li><strong>Descarga la<\/strong> <strong>aplicaci\u00f3n<\/strong> para Android o iOS.<br \/>\n<div class=\"su-note\"  style=\"border-color:#e5e5e5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffffff;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.claro.pe.miclaro&amp;hl=es\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-android\" style=\"font-size:20px;color:#FFFFFF\"><\/i> Descargar para Android<\/span><\/a><\/div>\n<\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"https:\/\/apps.apple.com\/pe\/app\/mi-claro-per%C3%BA\/id785700933\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-apple\" style=\"font-size:20px;color:#FFFFFF\"><\/i> Descargar para iOS<\/span><\/a><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div><\/li>\n<li>Inicia sesi\u00f3n colocando tu <strong>n\u00famero telef\u00f3nico<\/strong>, ya sea prepago o postpago.<\/li>\n<li>Accede al apartado \u201c<strong>Compras<\/strong>\u201d, ubicado en la parte inferior, donde hallar\u00e1s una secci\u00f3n en la que aparecer\u00e1 el saldo de tus servicios.<\/li>\n<\/ol>\n<h2><span class=\"ez-toc-section\" id=\"Realizando_una_llamada\"><\/span>Realizando una llamada<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Dispones de diversas opciones para conocer este dato al realizar una llamada. Entre estas, se encuentran:<\/p>\n<ul>\n<li><strong>En caso de clientes postpago<\/strong>: marca al 124 (para particulares) o al 136 (para empresas).<\/li>\n<\/ul>\n<div class=\"su-note\"  style=\"border-color:#e5e5e5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffffff;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"tel:124\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-phone\" style=\"font-size:20px;color:#FFFFFF\"><\/i> 124<\/span><\/a><\/div><\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"tel:136\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-phone\" style=\"font-size:20px;color:#FFFFFF\"><\/i> 136<\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<ul>\n<li><strong>En caso de clientes prepago<\/strong>: llama al *777# o *777.<\/li>\n<\/ul>\n<div class=\"su-note\"  style=\"border-color:#e5e5e5;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\"><div class=\"su-note-inner su-u-clearfix su-u-trim\" style=\"background-color:#ffffff;border-color:#ffffff;color:#333333;border-radius:3px;-moz-border-radius:3px;-webkit-border-radius:3px;\">\n<div class=\"su-row\"><div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"tel:*777#\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-phone\" style=\"font-size:20px;color:#FFFFFF\"><\/i> *777#<\/span><\/a><\/div><\/div><\/div>\n<div class=\"su-column su-column-size-1-2\"><div class=\"su-column-inner su-u-clearfix su-u-trim\">\n<div class=\"su-button-center\"><a href=\"tel:*777\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-phone\" style=\"font-size:20px;color:#FFFFFF\"><\/i> *777<\/span><\/a><\/div><\/div><\/div>\n<\/div>\n<\/div><\/div>\n<ul>\n<li><strong>Marca al 123<\/strong> e indica tu n\u00famero de documento de identidad.<\/li>\n<\/ul>\n<div class=\"su-button-center\"><a href=\"tel:123\" class=\"su-button su-button-style-default\" style=\"color:#FFFFFF;background-color:#0275D8;border-color:#025ead;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px\" target=\"_blank\" rel=\"noopener noreferrer nofollow\"><span style=\"color:#FFFFFF;padding:8px 26px;font-size:20px;line-height:30px;border-color:#4e9fe4;border-radius:56px;-moz-border-radius:56px;-webkit-border-radius:56px;text-shadow:none;-moz-text-shadow:none;-webkit-text-shadow:none\"><i class=\"sui sui-phone\" style=\"font-size:20px;color:#FFFFFF\"><\/i> 123<\/span><\/a><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Enviando_un_mensaje_de_texto\"><\/span>Enviando un mensaje de texto<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Tambi\u00e9n puedes enviar un mensaje de <strong>texto al 777 con la palabra<\/strong> \u201c<strong>Sal<\/strong>\u201d <strong>o<\/strong> \u201c<strong>Saldo<\/strong>\u201d para realizar dicha acci\u00f3n. Luego, espera unos minutos y as\u00ed, aparecer\u00e1 en la pantalla de tu m\u00f3vil esta informaci\u00f3n.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Por_medio_del_portal_web\"><\/span>Por medio del portal web<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Cuentas con la alternativa de consultar dicho dato por medio del portal web oficial de Claro Per\u00fa, al seguir estos pasos:<\/p>\n<ol>\n<li><strong>Inicia sesi\u00f3n<\/strong> con tu usuario y contrase\u00f1a a trav\u00e9s de este <a href=\"https:\/\/mi.claro.com.pe\/wps\/portal\/miclaro\/landing2\/!ut\/p\/z1\/jY9Pj4IwEMU_DcdlZoU07N5wQ0AjKME_bC-mKBQSaEmpS7Kf3qonE43Obeb9Zt4boJADFeyv4Uw3UrDW9L-U7KM0DKKpiwkGmy9MsyVxk090cE5g9wqgRsYn5SPMrwDBKIxmGcZLJyXor7fhLHBdxAm5JJio-CfmQHum649GVBLyloljI7ixp68O0Dci8FYWt299UTie8VJlVapS2SdlxrXW_fBtoYXjONpcSt6W9kF2Fj5aqeWgIb8noe_y_0WVrbqdN5wB3WKAhQ!!\/dz\/d5\/L2dBISEvZ0FBIS9nQSEh\/\" rel=\"nofollow noopener\" target=\"_blank\">enlace<\/a>.<\/li>\n<li>Haz clic en el <strong>servicio<\/strong> <strong>de Claro<\/strong> que deseas consultar.<\/li>\n<li>Autom\u00e1ticamente, encontrar\u00e1s el listado de movimientos y el <strong>saldo actual<\/strong>.<\/li>\n<\/ol>\n<p>Siguiendo los m\u00e9todos se\u00f1alados en esta gu\u00eda, podr\u00e1s consultar tu saldo Per\u00fa de forma sencilla.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Para consultar tu saldo de Claro Per\u00fa, tendr\u00e1s que llevar a cabo&hellip;<\/p>\n","protected":false},"author":8,"featured_media":1154,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[40,50],"tags":[4],"_links":{"self":[{"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/posts\/798"}],"collection":[{"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/comments?post=798"}],"version-history":[{"count":8,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/posts\/798\/revisions"}],"predecessor-version":[{"id":2901,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/posts\/798\/revisions\/2901"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/media\/1154"}],"wp:attachment":[{"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/media?parent=798"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/categories?post=798"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.tutelefonia.com\/wp-json\/wp\/v2\/tags?post=798"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}